APB Privacy Policy
While information is important to everyone, it is our concerning to serve our customers, but the most important thing for us is that our customers are totally dependent on us. Therefore, the Agricultural Promotion Bank Limited or APB with its office located at Kaisonphomvihan Road, Phakhao Village, Xaythany District, Vientiane Capital, Lao PDR would hereby like to announce our policy regarding the protection of confidential information of customers or individuals who visit the website, use Internet Banking, Mobile Banking and other electronic product services.
For Visiting our webs
You can visit the website, search for our products and services, check our exchange rates, other rates and learn more information about us without informing us of your personal information. APB is committed to continuously updating our website to reflect current reality situation. We use software tools to collect information about visitors' browsing activities for improvement purposes, the information collected may include the date and time of the visit, pages viewed, time spent on the website, type of browser, APB internet service provider uses "Cookies" to confirm user requests. "Cookies" are small computer files that collect necessary information temporarily on your personal computer to facilitate and speed up your communication. APB recognizes your privacy rights, you can avoid the use of Cookies by refusing to confirm the use of Cookies in your security and privacy rights.
Respect Your Privacy
APB respects your privacy rights and recognizes your expectation of the highest security standards in any transaction with Internet Banking, APB's website, Mobile Banking or other electronic banking services. Therefore, your information received by APB will be used only for your purposes and APB will take strict measures and procedures for security purposes and prevent such information from being used without prior authorization from you.
Collection and Personal Storage
Information about our customers is used properly by our businesses, to provide better services and design products and special offers aimed to meet the needs of our customers. Customer information will not be used, collected, or stored unless APB has a legitimate business purpose to do so. We will collect personal information directly from you through information requests, application processes, and additional services that require personal contact with you. If you choose to provide personal information, such as address, email, telephone and fax numbers, including demographics and customer identification, we will maintain this information, as well as your business activities and transactions, in accordance with our strict security and confidentiality standards. For example, when you send an email to APB, We will retain the content of the e-mail, the e-mail address and our responses to deal with additional questions you may have, or follow-up needs, and to monitor how well we are responding to the customer's questions and concern.
Disclosure of Personal Information
APB will not provide or sell your personal information to third parties for independent use. In addition, we will not disclose your personal information to outside organizations unless:
1) You request or authorize APB to do so;
2) Information is provided to help completing the transactions initiated by you;
3) Information has been provided to a reputable credit bureau or similar reporting agency;
4) Other disclosures authorized or required by law.
5) Application Need to access users' contacts list to get the phone number to find user that bind to the phone number like find user to create the chat room and used to pick the phone number in contact list to top up in phone payment function.
6) Application wants to access camera to take photo of your profile image and QR Scan.
7) Application needs your location to test the location feature of the Google Maps plugin to find Location of counter service building of APB Bank.
8) Application needs to capture audio in video record to verify user's identity.
9) Application needs to access Image Gallery to upload for user's information profile and send verify user's identity document like passport, ID Card... and to attachment in chat Feature
and information that APB may need, for example, to disclose information about our customers when APB is subpoenaed or ordered by a court. APB may need to disclose these information to government entities such as bank auditors or the Internal Revenue Service as permitted by applicable laws. Sometimes, APB needs to contract with third-party service providers to develop and maintain APB's transaction processing systems and provide other materials or services on behalf of APB. Third party service providers working with or on behalf of APB agree to protect our customers' information and shall comply with applicable laws. Whenever APB hires other organizations to provide support services, they are required to comply with APB's privacy standards. Sometimes, APB makes joint marketing and promotional agreements with third parties on certain occasions.
We do not enable Google AdSense on our website but we may do so in the future. We do not market specifically to children under the age of 13 years old.
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AGRICULTURAL PROMOTION BANK CO.,LTD
Tel. 856-21-713060, Fax. 856-21-713057 Swift Code: AGPBLALA
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